UBS has been ramping up their use of robots to help reduce manual processes; the bank started at 50 in 2016 and plans to reach about 1,000 by end of 2019; the robots will help to drive manual processes down by 10 percent in 2019 alone; the robots are focused on clearing and settlement, converting unstructured data and finding potential fraud issues in payments; “We need to make sure our people are focused on the most complicated problems, because that is what our clients expect,” UBS head of operations Chris Gelvin said to Business Insider. Source.
