Banks use relationship-based services to attract and retain customers in these times of higher interest rates. SunTec Business Solutions President Amit Dua said if these services are correctly deployed, they benefit both the bank and the customer.
Reports of the bank branch’s death are greatly exaggerated, though you soon might be unable to recognize the old boy. The bank branch indeed has a future, especially if one caters to specific groups or is based in certain parts of the world, SunTec Business Solutions President Amit Dua said.