Bank of America says it will invest $1.5 million in a Charlotte fintech initiative over the next three years; the investment is the first for the city from a financial services company; regarding the investment, Cathy Bessant, Bank of America's chief operations and technology officer, said: "Charlotte has proven to be a place where a sustainable company can be founded, emerge and grow. Fintech is a significant, new opportunity for Charlotte that connects our strong finance and technology infrastructure with innovatively minded people, creating tech jobs and new paths to economic mobility."; Charlotte Mayor Jennifer Roberts is expected to publicly announce more details on the initiative in the next few months. Source
Consumer and small business credit scoring platform, Nav, will now offer its small and medium-sized enterprise customers loans and financing services by Bank of America; Nav uses its MatchFactor algorithm to help show borrowers their chances of approval and have thus far helped to facilitate funding to over 160,000 companies; Nav CEO and Co-Founder Levi King said, "We are proud to partner with Bank of America, giving business owners even more ways to access the financing they need." Source
Bank of America is testing three automated branches in Denver and Minneapolis in an effort to lower branch banking costs; the automated branches will focus their service around automated teller machines and video conferencing; the firm's CEO Brian Moynihan has been focused on reducing costs with a specific focus on lowering branch costs while increasing investment in mobile and digital technologies. Source
The new digital assistant is launching inside the Bank of America mobile app next year and will be named Erica; the bank is looking for the tool to help customers better understand their spending habits and offers different ways to stay financially fit; Erica will use artificial intelligence and predictive analytics to help customers make payments, check balances, save money and pay down debt. Source
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