Mobile payment rates, active digital bank users, and chatbot deployment are numbers on the rise in a report from Alkami and Cornerstone Advisors.
In this episode, we talk with Dan Michaeli, the CEO and Co-Founder of Glia. He explains why customer service is lacking in finance today and what banks, credit unions and fintechs can do about it.
Rajesh Chokhani has a blueprint to improve the financial health of both companies and their employees. Execute that successfully and you have a key differentiator in today’s tight labor market.
A robot providing hyper-personalized service
The best chatbot AIs like ChatGPT can generate code, not just natural language. Banks could use that to streamline app development to expand their fintech investments in less time.