I have been following Citizens Bank for many years as they built this robust online lending operation across multiple verticals....
Leading bankers claim that consumers are gravitating towards big, stable institutions during the financial crisis, reversing a decade long trend;...
Banking Technology took a close look at Citizens Bank in their February issue and found the Boston based bank to...
Citizens Bank has partnered with the Opportunity Network to provide increased support for business owners; the Opportunity Network is an innovative business-to-business networking platform; it includes 13,500 CEOs and reports approximately $35 billion of deal flow; through the business-to-business platform, businesses can connect with deal support for a number of activities including mergers, acquisitions and new market expansion. Source
Robo advisors have quickly become a must have product for banks as they look to offer their customers comparable products...
Banks are seeing some good early signs in repayments with a significant number of borrowers committing to restart normal payment...
As banks look to reassess how to utilize their branch space, TearSheet took a close look at the Citizens Bank branch overhaul; the bank is looking to make the branch into digitally connected community centers; they are looking to reduce their branch footprint by 50 percent over the next decade and look to utilize the spaces they have better; less teller lines, more private meetings rooms and digital tools to help engage the different types of customers. Source.
Citizens Bank has entered into a partnership with Fundation to extend capital to small businesses; Citizens Bank will offer a digital solution so small businesses can apply and get a loan through one process; businesses who don't meet Citizens' credit profile will then be underwritten by Fundation; this is the second fintech partnership for Citizens Bank as they recently entered into a partnership with digital wealth management service SigFig. Source