ICICI Bank, one of the “Big Four” banks of India introduced banking services on WhatsApp just three months ago; the...
ICICI Bank will integrate Twitter's digital customer care support features through the bank's Twitter account; Twitter business support features to be utilized by ICICI Bank include Twitter's support indicator, message button and links for customer conversations; with the new customer support features, ICICI Bank seeks to make banking more rewarding for its customers. Source
Open is based in Bangalore and is looking to replicate a strategy which has been successful in other regions; their...
Prime Minister Modi's plan to demonetize has put a lot of strain on much of Indian society, now the ICICI Bank is looking to ease that burden by helping to make 100 villages cashless in 100 days; the plan was born out of a successful program that made one village cashless in 2015; the 100 villages will be spread throughout the country and will help 10,000 people overall; local people will be able to use their mobile phones to transact with merchants and banks. Source